Parkprofi Parkhaus

Parkos

Dear German, Thank you for sharing your feedback with us. We genuinely appreciate you pointing out these details, as they help us keep a close eye on the service quality provided on our platform. It is highly unfortunate that your experience fell short of expectations at both ends of your trip. Waiting 20 minutes just to park, followed by a delayed shuttle, is certainly not the smooth start we want for our travelers. Furthermore, a one-hour wait upon your return is a long time to stand around, and while a candy is a kind gesture, it doesn’t make up for the lost time. We also note your disappointment regarding the open sides of the covered parking and the condition of your car. As a booking platform, your satisfaction is very important to us. Please rest assured that we have instantly added your review to this parking facility's internal file and quality rating to ensure their scheduling and facility descriptions are carefully monitored. We hope you had a wonderful trip overall, and we would love the opportunity to welcome you back in the future to provide the seamless, reliable service you should always expect from Parkos. Have a lovely day ahead! Best regards, Valentijn from Parkos.